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4px;font-size:11px;line-height:1.4}.JD_p1W_inlineComposerError{color:#ffb7b7}.JD_p1W_messageRow{display:flex}.JD_p1W_messageCustomer{justify-content:flex-start}.JD_p1W_messageOperator{justify-content:flex-end}.JD_p1W_messageSystem{justify-content:center}.JD_p1W_bubble,.JD_p1W_systemPill{white-space:pre-wrap;overflow-wrap:anywhere;border-radius:18px;max-width:78%;padding:10px 12px;font-size:13px;line-height:1.45}.JD_p1W_messageLink{color:inherit;text-underline-offset:.18em;word-break:break-word;text-decoration:underline;text-decoration-thickness:1.5px}.JD_p1W_bubbleCustomer{color:var(--operator-liquid-readable-ink);-webkit-backdrop-filter:blur(9px)saturate(1.14)contrast(1.02);backdrop-filter:blur(9px)saturate(1.14)contrast(1.02);background-color:#22183a42;background-image:linear-gradient(#7e5fc457,#3f2e6542),linear-gradient(135deg,#ffffff1c,#0000 34% 74%,#a56cff0f),radial-gradient(circle at 16% 0,#d8c7ff21,#0000 30%);border:1px solid #c6a9ff33;border-top-left-radius:8px;box-shadow:inset 0 1px #ffffff21,inset 0 -1px #00000012,0 14px 34px #02061742}.JD_p1W_bubbleOperator{color:var(--operator-liquid-readable-ink);-webkit-backdrop-filter:blur(9px)saturate(1.14)contrast(1.02);backdrop-filter:blur(9px)saturate(1.14)contrast(1.02);background-color:#12265e4a;background-image:linear-gradient(#446fde61,#2139834a),linear-gradient(135deg,#ffffff1a,#0000 34% 74%,#3c74ff14),radial-gradient(circle at 16% 0,#c1d3ff24,#0000 30%);border:1px solid #7ea8ff3d;border-top-right-radius:8px;box-shadow:inset 0 1px #ffffff21,inset 0 -1px #00000012,0 14px 34px #02061747}.JD_p1W_systemPill{background:var(--operator-system-pill-bg);color:var(--operator-muted);border-radius:999px;padding:7px 12px;font-size:11px}.JD_p1W_emptyState{background:var(--operator-panel);border:1px solid var(--operator-line);color:var(--operator-muted-strong);border-radius:22px;margin:22px 14px 0;padding:18px 16px;font-size:14px;line-height:1.5}.JD_p1W_liveLayout{min-height:0;padding-top:calc(14px + var(--safe-top));flex-direction:column;flex:1;display:flex}.JD_p1W_liveTopArea{flex-direction:column;gap:8px;padding:0 14px 10px;display:flex}.JD_p1W_liveHeaderBar{justify-content:space-between;align-items:center;gap:12px;min-height:52px;display:flex}.JD_p1W_liveHeaderIdentity{flex-direction:column;gap:2px;min-width:0;display:flex}.JD_p1W_liveChannelLabel{color:var(--operator-muted-strong);font-size:12px;font-weight:600;line-height:16px}.JD_p1W_liveThreadMeta{flex-direction:column;gap:4px;padding:0 4px;display:flex}.JD_p1W_liveThreadTitleRow{flex-wrap:wrap;justify-content:space-between;align-items:center;gap:8px;display:flex}.JD_p1W_liveThreadTitleGroup{flex:1;align-items:center;gap:8px;min-width:0;display:inline-flex}.JD_p1W_controlModeToggle{border-color:var(--operator-liquid-edge);background:linear-gradient(180deg, var(--operator-liquid-fill-top) 0%, var(--operator-liquid-fill-mid) 46%, var(--operator-liquid-fill-bottom) 100%), linear-gradient(135deg, #ffffff1a, transparent 22%, transparent 72%, #ffffff0a);-webkit-backdrop-filter:blur(3px)saturate(1.18)contrast(1.04);backdrop-filter:blur(3px)saturate(1.18)contrast(1.04);width:118px;height:40px;box-shadow:inset 0 1px 0 var(--operator-liquid-inner-highlight), inset 0 -1px 0 var(--operator-liquid-inner-shadow), 0 14px 34px #0307121c, 0 0 0 1px #ffffff05;border-radius:14px;flex:none;padding:4px}.JD_p1W_controlModeToggle .JD_p1W_segmentThumbDim{background:linear-gradient(180deg, var(--operator-liquid-control-fill), var(--operator-liquid-control-fill-bottom)), radial-gradient(circle at 34% 22%, #ffffff1c, transparent 28%);border-color:var(--operator-liquid-readable-edge);-webkit-backdrop-filter:blur(7px)saturate(1.14)contrast(1.03);backdrop-filter:blur(7px)saturate(1.14)contrast(1.03);box-shadow:inset 0 1px #ffffff1f,0 9px 20px #0206172e}.JD_p1W_controlModeToggle .JD_p1W_segmentButton{letter-spacing:.01em;min-height:30px;padding:0 9px;font-size:10px;font-weight:700}.JD_p1W_controlModeToggle .JD_p1W_segmentButton:disabled{cursor:default}.JD_p1W_controlModeToggle .JD_p1W_segmentButton:not(.JD_p1W_segmentButtonActive):disabled{opacity:.34}.JD_p1W_liveChannelIcon{flex:none;justify-content:center;align-items:center;width:20px;height:20px;display:inline-flex}.JD_p1W_liveChannelIcon svg{width:20px;height:20px}.JD_p1W_liveStateBadge{letter-spacing:.02em;white-space:nowrap;border:1px solid #0000;border-radius:999px;justify-content:center;align-items:center;min-height:28px;padding:0 10px;font-size:11px;font-weight:800;display:inline-flex}.JD_p1W_liveStateBadgeOpen{color:#adffe1;background:#37ddad24;border-color:#37ddad38}.JD_p1W_liveStateBadgeClosed{color:#ffd69b;background:#ffb15224;border-color:#ffb15238}.JD_p1W_liveStateBadgeUnknown{color:#e6ecf8db;background:#ffffff0f;border-color:#ffffff1a}.JD_p1W_threadTitle{font-size:20px;font-weight:600;line-height:1.2}.JD_p1W_threadSubtle{color:var(--operator-muted-strong);font-size:13px}.JD_p1W_emailAutoReplyControl{color:var(--operator-muted-strong);flex:none;align-items:center;gap:8px;font-size:12px;font-weight:600;display:flex}.JD_p1W_emailAutoReplyToggle{background:#ffffff1f;border:1px solid #ffffff29;border-radius:999px;justify-content:flex-start;align-items:center;width:38px;height:22px;padding:2px;transition:background .16s,border-color .16s;display:inline-flex}.JD_p1W_emailAutoReplyToggle>span{background:#ffffffe0;border-radius:999px;width:16px;height:16px;transition:transform .16s;box-shadow:0 1px 4px #00000042}.JD_p1W_emailAutoReplyToggleOn{background:#5f84ffc2;border-color:#5f84ffa8;justify-content:flex-end}.JD_p1W_emailAutoReplyToggle:disabled{opacity:.55}.JD_p1W_inlineActionButton{min-height:36px;color:var(--operator-ink);background:#29d17d24;border:1px solid #29d17d38;border-radius:999px;padding:0 14px;font-size:12px;font-weight:600}.JD_p1W_liveTranscript{scrollbar-width:none;flex-direction:column;flex:1;gap:10px;min-height:0;padding:10px 14px 0;display:flex;overflow-y:auto}.JD_p1W_liveTranscript::-webkit-scrollbar{display:none}.JD_p1W_liveSpacer{height:20px}.JD_p1W_quickReplyRail{scrollbar-width:none;gap:8px;padding:10px 14px 0;display:flex;overflow-x:auto}.JD_p1W_quickReplyRail::-webkit-scrollbar{display:none}.JD_p1W_quickReplyChip{background:var(--operator-quick-reply-bg);border:1px solid var(--operator-quick-reply-border);min-height:34px;color:var(--operator-quick-reply-text);white-space:nowrap;border-radius:999px;flex-shrink:0;padding:0 14px;font-size:12px}.JD_p1W_companyCtaChip{color:#f7fbff;background:linear-gradient(135deg,#5f84ff38,#29d17d33);border-color:#90b0ff57;box-shadow:0 10px 24px #4c6fff2e}.JD_p1W_composerDock{padding-top:6px;padding-bottom:var(--safe-bottom);background:linear-gradient(180deg, #0000, color-mix(in srgb, var(--operator-composer-bg) 72%, transparent) 34%);margin-top:auto}.JD_p1W_composerBar{padding:10px 14px;position:relative}.JD_p1W_composerInput{border:1px solid var(--operator-liquid-readable-edge);background:linear-gradient(180deg, var(--operator-liquid-composer-fill), var(--operator-liquid-composer-fill-bottom)), linear-gradient(135deg, #ffffff12, transparent 36%, transparent 74%, #ffffff06), radial-gradient(80% 180% at 16% 0%, #ffffff1c, transparent 26%);width:100%;min-width:0;min-height:46px;max-height:132px;color:var(--operator-liquid-readable-ink);resize:none;field-sizing:content;-webkit-backdrop-filter:blur(9px)saturate(1.1)contrast(1.02);backdrop-filter:blur(9px)saturate(1.1)contrast(1.02);box-shadow:inset 0 1px 0 var(--operator-liquid-inner-highlight), inset 0 -1px 0 #00000012, 0 14px 34px #0307121c, 0 10px 24px var(--operator-liquid-shadow), 0 0 0 1px #ffffff05;text-shadow:0 1px 10px var(--operator-liquid-readable-text-shadow);border-radius:999px;outline:none;padding:12px 54px 12px 18px;line-height:1.35}.JD_p1W_composerAddButton{width:44px;height:44px;color:var(--operator-liquid-readable-ink);background:0 0;border:0;flex:none;justify-content:center;align-items:center;padding:0;display:inline-flex}.JD_p1W_composerAddButton svg{width:22px;height:22px}.JD_p1W_emailComposerInput{min-height:46px}.JD_p1W_sendButton{color:#111827;-webkit-backdrop-filter:blur(7px)saturate(1.14)contrast(1.03);backdrop-filter:blur(7px)saturate(1.14)contrast(1.03);cursor:pointer;background:linear-gradient(#f6f9fcf0,#d8e1efe6),radial-gradient(circle at 34% 22%,#ffffff57,#0000 28%),radial-gradient(circle at 72% 88%,#ffffff14,#0000 48%);border:1px solid #ffffff2e;border-radius:999px;justify-content:center;align-items:center;width:30px;height:30px;padding:0;transition:opacity .16s,transform .16s,box-shadow .16s;display:inline-flex;position:absolute;top:50%;right:22px;transform:translateY(-50%);box-shadow:inset 0 1px #ffffff85,inset 0 -1px #00000014,0 9px 20px #0206172e}.JD_p1W_sendButton:disabled{opacity:.44;cursor:default;box-shadow:none;transform:translateY(-50%)}.JD_p1W_sendButton:not(:disabled):active{transform:translateY(-50%)scale(.98)}.JD_p1W_sendButton svg{width:16px;height:16px;display:block}.JD_p1W_emptyLiveState{flex:1;justify-content:center;align-items:center;padding:24px;display:flex}.JD_p1W_emptyLiveCard{text-align:center;max-width:220px;color:var(--operator-muted-strong);flex-direction:column;align-items:center;gap:12px;display:flex}.JD_p1W_emptyLiveCard svg{width:38px;height:38px;color:var(--operator-muted-strong)}.JD_p1W_leadDetails{min-width:0;color:inherit;border-radius:8px;flex-direction:column;flex:1;gap:6px;text-decoration:none;display:flex}.JD_p1W_leadDetails:hover .JD_p1W_rowTitle{text-underline-offset:4px;text-decoration:underline}.JD_p1W_leadDetails:focus-visible{outline:2px solid var(--operator-ink);outline-offset:4px}.JD_p1W_leadActions{align-items:center;gap:14px;display:flex}.JD_p1W_iconAction,.JD_p1W_bubbleLink{width:20px;height:20px;color:var(--operator-ink);justify-content:center;align-items:center;display:inline-flex}.JD_p1W_iconAction svg,.JD_p1W_bubbleLink svg{width:18px;height:18px}.JD_p1W_bubbleLinkDisabled{color:var(--operator-muted);opacity:.4}.JD_p1W_settingsRows{padding-top:calc(14px + var(--safe-top));border-top:1px solid #ffffff0f;flex-direction:column;display:flex}.JD_p1W_settingsRowsEmbedded{border-top:1px solid #ffffff0f;flex-direction:column;display:flex}.JD_p1W_settingsTenantRow{background:var(--operator-row-bg);border-bottom:1px solid #ffffff0f;align-items:center;gap:10px;width:100%;min-height:72px;padding:14px;display:flex}.JD_p1W_settingsTenantButton{text-align:left;min-width:0;color:var(--operator-ink);flex:1;align-items:center;gap:12px;display:flex}.JD_p1W_settingsSignOutButton{border:1px solid var(--operator-liquid-readable-edge);width:38px;height:38px;color:var(--operator-liquid-readable-ink);background:linear-gradient(180deg, var(--operator-liquid-control-fill), var(--operator-liquid-control-fill-bottom)), radial-gradient(circle at 34% 22%, #ffffff1c, transparent 28%);-webkit-backdrop-filter:blur(7px)saturate(1.14)contrast(1.03);backdrop-filter:blur(7px)saturate(1.14)contrast(1.03);border-radius:999px;flex:none;justify-content:center;align-items:center;display:inline-flex;box-shadow:inset 0 1px #ffffff1f,inset 0 -1px #00000014,0 9px 20px #0206172e}.JD_p1W_settingsSignOutButton svg{width:19px;height:19px}.JD_p1W_lurkerScreen{width:100%;min-width:0;max-width:100%;min-height:0;color:var(--operator-ink);flex-direction:column;flex:1;display:flex;overflow:hidden}.JD_p1W_lurkerHeader{z-index:3;width:100%;max-width:100%;padding:calc(14px + var(--safe-top)) 14px 12px;background:linear-gradient(180deg, var(--operator-top-bg) 0%, var(--operator-top-fade) 78%, transparent 100%);-webkit-backdrop-filter:blur(18px);backdrop-filter:blur(18px);justify-content:center;align-items:center;display:flex;position:sticky;top:0}.JD_p1W_lurkerHeaderLogo{object-fit:cover;border-radius:17px;flex:none;width:48px;height:48px;box-shadow:inset 0 0 0 1px #ffffff1f,0 0 22px #29d8ff24}.JD_p1W_lurkerHeaderCopy{min-width:0}.JD_p1W_lurkerHeaderCopy h1{color:var(--operator-ink);margin:0;font-size:22px;font-weight:760;line-height:1.1}.JD_p1W_lurkerHeaderCopy p{color:var(--operator-muted-strong);margin:4px 0 0;font-size:12px;line-height:1.35}.JD_p1W_lurkerTabBar{z-index:20;background:linear-gradient(180deg, #161618fa, #070708fe), var(--operator-nav-bg);-webkit-backdrop-filter:blur(22px);backdrop-filter:blur(22px);border-top:1px solid #ffffff12;flex-shrink:0;grid-template-columns:repeat(3,minmax(0,1fr));gap:5px;padding:8px 14px 9px;display:grid;position:relative;box-shadow:0 -12px 28px #00000047}.JD_p1W_lurkerTab,.JD_p1W_lurkerTabActive{color:#c5c8d1b8;background:#ffffff09;border-radius:10px;min-width:0;min-height:30px;padding:0 8px;font-size:11px;font-weight:720;box-shadow:inset 0 0 0 1px #fff1}.JD_p1W_lurkerTabActive{color:#f8fafcf5;background:#2c2c30eb;box-shadow:inset 0 0 0 1px #ffffff18,0 8px 18px #0000003d}.JD_p1W_lurkerPanel{overscroll-behavior-x:none;-webkit-overflow-scrolling:touch;scrollbar-width:none;flex:1;width:100%;min-width:0;max-width:100%;min-height:0;overflow:hidden auto}.JD_p1W_lurkerPanel::-webkit-scrollbar{display:none}.JD_p1W_lurkerMobileCard{background:var(--operator-row-bg);border:1px solid #ffffff14;border-radius:20px;gap:10px;margin:14px;padding:16px;display:grid}.JD_p1W_lurkerMobileCard strong{font-size:17px}.JD_p1W_lurkerMobileCard p{color:var(--operator-muted-strong);margin:0;font-size:13px;line-height:1.45}.JD_p1W_lurkerMobileLink{color:#dff8ff;background:#29d8ff24;border-radius:13px;justify-content:center;justify-self:start;align-items:center;min-height:38px;padding:0 13px;font-size:13px;font-weight:760;text-decoration:none;display:inline-flex;box-shadow:inset 0 0 0 1px #29d8ff38}.JD_p1W_settingsIcon{width:22px;height:22px;color:var(--operator-settings-icon);flex:none;margin-top:4px}.JD_p1W_settingsBody{flex-direction:column;flex:1;gap:8px;min-width:0;display:flex}.JD_p1W_settingsTitle{font-size:18px;font-weight:600;line-height:1.25}.JD_p1W_settingsSubtitle{color:var(--operator-muted-strong);font-size:13px;line-height:1.4}.JD_p1W_tenantList,.JD_p1W_mobileInfoPanel{background:var(--operator-thread-bg);border-bottom:1px solid #ffffff0f;flex-direction:column;gap:8px;padding:0 14px 14px 50px;display:flex}.JD_p1W_mobileInfoPanel div{background:var(--operator-panel-soft);border:1px solid #ffffff14;border-radius:16px;flex-direction:column;gap:4px;min-height:40px;padding:9px 12px;display:flex}.JD_p1W_mobileInfoPanel span{color:var(--operator-muted);letter-spacing:.08em;text-transform:uppercase;font-size:10px;font-weight:800}.JD_p1W_mobileInfoPanel strong{color:var(--operator-ink);font-size:13px;line-height:1.35}.JD_p1W_mobileInfoPanel p{color:var(--operator-muted-strong);margin:0;font-size:12px;line-height:1.45}.JD_p1W_tenantOption{background:var(--operator-panel-soft);min-height:40px;color:var(--operator-ink);border:1px solid #ffffff14;border-radius:16px;justify-content:space-between;align-items:center;padding:0 14px;display:inline-flex}.JD_p1W_tenantOptionActive{color:#f8fafcf5;background:#2c2c30eb;border-color:#ffffff1a}.JD_p1W_settingsRight{align-items:center;gap:10px;display:flex}.JD_p1W_switch{border:1px solid var(--operator-liquid-readable-edge);background:linear-gradient(180deg, var(--operator-liquid-fill-top) 0%, var(--operator-liquid-fill-mid) 46%, var(--operator-liquid-fill-bottom) 100%), linear-gradient(135deg, #ffffff1a, transparent 22%, transparent 72%, #ffffff0a);-webkit-backdrop-filter:blur(7px)saturate(1.14)contrast(1.03);backdrop-filter:blur(7px)saturate(1.14)contrast(1.03);border-radius:999px;align-items:center;width:46px;height:28px;padding:3px;transition:background-color .18s,border-color .18s;display:inline-flex;box-shadow:inset 0 1px #ffffff1f,inset 0 -1px #00000014,0 9px 20px #02061729}.JD_p1W_switchOn{justify-content:flex-start}.JD_p1W_switchKnob{background:linear-gradient(#f8fafcf5,#d6e0f0e0),radial-gradient(circle at 34% 22%,#ffffff6b,#0000 28%);border:1px solid #fff3;border-radius:999px;width:20px;height:20px;transition:transform .18s,background-color .18s;box-shadow:inset 0 1px #ffffffb8,inset 0 -1px #0f172a1a,0 4px 10px #02061733}.JD_p1W_switchOn .JD_p1W_switchKnob{transform:translate(18px)}.JD_p1W_settingsOptions{flex-wrap:wrap;align-items:center;gap:8px;display:flex}.JD_p1W_optionPill{background:linear-gradient(180deg, var(--operator-liquid-fill-top) 0%, var(--operator-liquid-fill-mid) 46%, var(--operator-liquid-fill-bottom) 100%);border:1px solid color-mix(in srgb, var(--operator-liquid-readable-edge) 78%, transparent);min-height:30px;color:var(--operator-muted-strong);-webkit-backdrop-filter:blur(3px)saturate(1.18)contrast(1.04);backdrop-filter:blur(3px)saturate(1.18)contrast(1.04);border-radius:999px;justify-content:center;align-items:center;padding:0 12px;font-size:12px;font-weight:600;display:inline-flex}.JD_p1W_optionPillActive{background:linear-gradient(180deg, var(--operator-liquid-control-fill), var(--operator-liquid-control-fill-bottom)), radial-gradient(circle at 34% 22%, #ffffff1c, transparent 28%);border-color:var(--operator-liquid-readable-edge);color:var(--operator-liquid-readable-ink);box-shadow:inset 0 1px #ffffff1f,0 9px 20px #0206172e}.JD_p1W_themeToggle{--segment-count:2;border-color:var(--operator-liquid-edge);background:linear-gradient(180deg, var(--operator-liquid-fill-top) 0%, var(--operator-liquid-fill-mid) 46%, var(--operator-liquid-fill-bottom) 100%), linear-gradient(135deg, #ffffff1a, transparent 22%, transparent 72%, 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